Luker Technologies

 

Frequently Asked Questions

Q: When are technicians available?
A: Technicians are available 24 hours a day, 365 days a year. Just call us to schedule an appointment and we'll work around your schedule


Q: What cities do you work in?
A: Anywhere in the metro-Detroit area, including but not limited to: Northville, Livonia, Farmington, Farmington Hills, Novi, Canton, South Lyon, Plymouth, Westland, Redford, Ann Arbor, Royal Oak, West Bloomfield, Southfield, and Birmingham.


Q: How long do the computer repairs usually take?
A: Really depends on the issue/service being done.  Most service calls are completed in about an hour and a half. 


Q: Is there a diagnostic fee or travel charge?
A: NO!  As always, we offer a free consultation and estimate for each job.  Travel time is always free as well!


Q: What if I have a computer emergency?
A: Give us a call and we can see how quickly we can work you in.  Usually for business customers, a technician is on-site within an hour and a half. 


Q: I just switched my Internet Service Provider (ISP) to AT&T DSL.  Can you hook it up for me?
A: Absolutely.  We can install all the DSL phone line filters and set up your Internet connection.  We also install Voice Over IP (VOIP) solutions, such as Vonage.